Better Doctor Visits

You’ll be able to make appointments with your doctor on nights and weekends. You’ll even be able to go online using your computer or phone to have a “virtual” appointment. Because we’re helping to transform medical practices, your doctor will have more time to spend with you, especially if you have a chronic disease.

Practice Transformation

Practices are transforming the way they work in order to be more accessible and better equipped to meet needs.

Soon, you’ll be able to visit your health care provider on evenings and weekends, and have the ability to use your computer, phone or tablet to consult with a physician using telemedicine capabilities. We are also helping doctors and other clinicians prepare for new payment models—through which they will be paid for results rather than services. The current office workforce is being retrained to know how to adapt to their changing roles in the new office environment.

These new practice improvements are made possible because of professional consultations that are being provided to practices to improve how they function. The most important result of all of these improvements is that providers will be free to focus more on their patients and less on paperwork and office operations.

Electronic Medical Records

Sharing information electronically will ensure that everyone receives the right care.

By establishing a central place for all medical records to be based, everyone—patients, health care providers and health care facilities—will have 24/7 access to important information that can improve patient care. All information will be stored in such a way that it is easy to access, yet secure and safe. Not only will this improve patient care, but it will also reduce redundant testing, which in turn will reduce health care costs.


Care will be coordinated at all points to improve care.

Communication and care coordination between patients and all of their providers will ensure that everyone is on the same page regarding a patient’s care. A care plan can be developed and followed, medications can be managed, and cases can be discussed regularly so that the entire team is aware of any emerging needs or changes. This team-based approach to care ensures access to multiple specialists so that—particularly in the case of patients with multiple chronic conditions—the best care can be provided.

Behavioral Care Change

Behavioral health care evaluations will be included in all primary care visits.

A patient’s behavioral or mental well-being—although critical to overall health—can frequently become a less recognized health issue in its earliest stages. To remedy this, the primary care provider will now be involved in identifying these types of health conditions so that a plan for intervention and treatment can be initiated. Behavioral health conditions include alcohol and drug addiction, depression, anxiety disorders, panic disorders, personality disorders, and bipolar disorders.